Insurte

Insurance conditions

• Where can I consult my insurance terms and conditions?
• To whom are the insurances for?
• How long my insurance should be for my visa to be validated?
• I will be traveling to different countries. Does my contract cover me or do I need to take a contract for each trip?
• Can I take out insurance for a family/group?
• What Travel Countries can i cover with Visa Travel Insurance?

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Visa information

• In case of visa for several stays must I only insure my first trip?
• What is the Visa Schengen Travel Insurance Requirements?
• What is the Regulation (EC) No 810/2009 of the European Parliament and of the Council of 13 July 2009?
• What is a Schengen Visa?
• How to get a Visa?
• Do I need a Visa?

General information

• When do I have to purchase my travel insurance ?
• Will I receive a medical card?
• What if I do not have a return date?
• What does arrival country mean?
• What is a deductible?
• What do I risk in case of intentional or unintentional misrepresentation?

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Contract modification

• How can I extend my insurance?
• My visa appointment has been postponed. Can I change my insurance dates?
• What should I do if I make a mistake about my identity when I take out my policy (date of birth, nationality, name)?
• Can I change my insurance information and dates?

Cancellation/ Refund

• Can I cancel the renewal option of my annual travel insurance?
• Can I renounce my Insurance Contract?
• In case of Visa Refusal can I have a Travel Insurance Refund?

Payment and renewal

• Can I renew my annual policy?
• How can I update my bank details to pay for my contract renewal?
• Will I receive an invoice?
• How the payment will appear on my bank statement?
• Online payment does not work. What should I do?
• Are Online Payments secured?

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Claim

• What should I do in the event of a claim?