You have 14 days (from the date of notification by the Consular Authorities) to send us by email contact@insurte.com
- All the pages of the visa refusal
- Copy of your travel insurance
- Copy of your Passport
You will receive your refund (on the bank card that was used for the payment) without fees within 3 to 15 days (depending on your bank).
Please contact us with your insurance subscription email.