You will have a 14-day withdrawal period from the date of subscription (before the insurance takes effect) or in case of a visa refusal by the Consular Authorities.
All the details relating to the right of withdrawal are present in the Terms and Conditions of your contract.
In the case of 14 days withdrawal period from the date of subscription, you must complete the form HERE.
For Visa Refusal please complete the form HERE.
You will receive your refund (on the bank card that was used for the payment) without fees within 2 to 10 days (depending on your bank).